General Tips for Claims Processing

General Tips for Claims Processing

  1. Make sure it’s in your best interest to file a property insurance claim. Your Insurance Premiums will Likely increase after you file an Insurance Claim.
  2. Notify the company within 8 days from the day it occurred or the day the insured became aware of such event.
  3. If your property injures a third party or causes damage to the a third party’s property, do not accept liability or make and payment. Rather, refer all third parties to your insurers as soon as practicable after the event.
  4. Read your policy carefully before making A claim. It helps you know if the claim you intend to make is covered at all, and helps you negotiate better with your insurance company.
  5. Call the police whenever a crime is committed on your property, and you need to file an insurance claim. This is important as the insurance company will require a police report to enable them proceed with the claim. Some of the situations where you may need to file a police report include:
    1. Arson
    2. Theft, Robbery or or Burglary
    3. Vandalism or deliberate damage to your home or businessTake A lot of photos and videos. The more photos and videos you take of the damage, the more supporting evidence you have to maximize your insurance claim.
  6. You must be present when the insurance company’s adjuster or claims team inspects the property location after a loss has occurred.
  7. Keep a good record (documentation) of everything related to your claim. This makes your insurance claim easier to process.
  8. Do not be tempted into exaggerating your claim with the intent of making profit. This will be considered as a fraudulent act.