General Tips for Claims Processing
- Make sure it’s in your best interest to file a property insurance claim. Your Insurance Premiums will Likely increase after you file an Insurance Claim.
- Notify the company within 8 days from the day it occurred or the day the insured became aware of such event.
- If your property injures a third party or causes damage to the a third party’s property, do not accept liability or make and payment. Rather, refer all third parties to your insurers as soon as practicable after the event.
- Read your policy carefully before making A claim. It helps you know if the claim you intend to make is covered at all, and helps you negotiate better with your insurance company.
- Call the police whenever a crime is committed on your property, and you need to file an insurance claim. This is important as the insurance company will require a police report to enable them proceed with the claim. Some of the situations where you may need to file a police report include:
- Arson
- Theft, Robbery or or Burglary
- Vandalism or deliberate damage to your home or businessTake A lot of photos and videos. The more photos and videos you take of the damage, the more supporting evidence you have to maximize your insurance claim.
- You must be present when the insurance company’s adjuster or claims team inspects the property location after a loss has occurred.
- Keep a good record (documentation) of everything related to your claim. This makes your insurance claim easier to process.
- Do not be tempted into exaggerating your claim with the intent of making profit. This will be considered as a fraudulent act.
